1. Introduction
Welcome to Aesthefusion Inc by Dr. E MD (“Aesthefusion,” “we,” “our,” or “us”). We operate our medical aesthetics services through our websites at aesthefusion.com and aesthefusion.ca. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites or use our services.
By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Book an appointment or consultation
- Fill out forms on our website
- Subscribe to our newsletter
- Contact us via phone, email, or contact forms
- Create an account on our patient portal
This information may include:
- Full name
- Email address
- Phone number
- Mailing address
- Date of birth
- Medical history and health information
- Payment and billing information
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Clickstream data
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing appointments and managing patient care
- Communicating with you about appointments, treatments, and services
- Sending promotional materials and newsletters (with your consent)
- Processing payments and preventing fraud
- Complying with legal obligations and regulations
- Analyzing website usage to improve user experience
- Responding to inquiries and providing customer support
4. Protection of Health Information
As a healthcare provider, we are committed to protecting your personal health information in accordance with applicable privacy laws, including the Personal Health Information Protection Act (PHIPA) in Ontario, Canada.
Your health information will only be used for:
- Providing medical treatment and care
- Billing and payment processing
- Quality assurance and improvement
- Legal and regulatory compliance
- With your explicit consent for other purposes
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website and providing services
- Healthcare Professionals: With other healthcare providers involved in your care (with your consent)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure server infrastructure
- Regular security assessments
- Limited access to personal information
- Staff training on privacy and security practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your information in a portable format
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at either of our clinic locations:
Markham Clinic
7595 Markham Rd. Unit #23
Markham, Ontario L3S 0B6
Phone: (416) 970-5700
Phone: (647) 505-2636
Fax: (905) 794-5177
Brampton Clinic
4550 Ebenezer Rd. Unit 5
Brampton, Ontario L6P 2R2
Phone: (905) 793-4277
Phone: (647) 505-2636
Fax: (905) 794-5177
Aesthefusion Inc by Dr. E MD
Email: info@aesthefusion.com
Operating at aesthefusion.com and aesthefusion.ca